Speaking

Keynotes and workshops your staff will still be using next month

I shape every talk around who's in the room, from frontline employees on a training day to directors at a statewide meeting. Expect stories from inside libraries and beyond, plenty of interaction, and a clear takeaway for every participant.

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Jay Turner speaking to a library audience

Signature talks

Each can be shortened, extended, or adapted for your library.

Full-day or multi-day workshop

Difficult Conversations and Accountability

High-stakes conversations and holding others to commitments, directly and respectfully. Built for supervisors and managers.

Keynote

Unbreakable Libraries: Mastering Resilience in an Era of Uncertainty

Resilient staff, resilient organizations, and how to lead when the storm arrives.

Keynote or webinar

Why Libraries Need Fewer Ideas and Better Innovation Decisions

How to pick the right kind of innovation before time and money run out.

Half-day workshop

From Good Ideas to Real Impact: How Influence Actually Works in Libraries

Why good proposals stall, and how to move them forward without positional authority.

Putting Customers First

Service excellence, patron journey mapping, and making great service part of daily operations.

Trailblazer

Management and leadership fundamentals for new and emerging supervisors.

Servant Leadership

Practical ways to lead by serving, even with a full calendar.

StrengthsFinder

Helping teams name what each person does best and use it on purpose.

Emotional Intelligence

Reading emotions, your own and others', and using that awareness under pressure.

Presentation Skills

Composure, stage presence, and slides that support the message.

Formats

In person or online, sized to your event.

Keynote45 to 90 minutes
Keynote + workshopBig ideas, then practice
WorkshopsHalf day or full day
Cohort trainingMulti-day, small groups
Webinar seriesRecording licenses available

Where I've spoken

State libraries, consortia, conferences, and library systems across the country.

Library of Virginia Directors MeetingPolk County Library CooperativeTampa Bay Library ConsortiumState Library of North CarolinaNEFLINSacramento Public Library Supervisors AcademyArkansas State LibraryILOCCE Forum, NashvilleNorth Dakota State LibrarySoutheast Collaborative ConferenceSalt Lake City Public LibraryManatee County Public Library SystemSarasota County Libraries and Historical Resources

Planning a staff day or conference?

Tell me about your audience and goals, and I'll suggest a session that fits.

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